1355 Edgewater St NW, Salem, Oregon, 97304
This office receives mixed feedback, with many patients praising the kind and compassionate staff who help manage dental anxiety. Conversely, there are significant complaints about scheduling delays, appointment cancellations, and difficulty reaching the office by phone. While the clinical care is often described as excellent, the administrative hurdles leave many patients feeling frustrated.
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If you have an urgent issue, try calling early in the morning, though be prepared for long hold times.
✓ What Works Well
✗ Areas to Improve
The clinical team is great, but the front office needs help.
Scheduling feels like a full-time job due to constant changes.
Patients appreciate the effort to make them feel comfortable.