700 3rd St, #101, Neptune Beach, Florida, 32266
While the medical providers are often described as kind and knowledgeable, the administrative and billing side of this practice is a major source of frustration. Patients frequently report long wait times, billing errors, and poor communication. It seems like a practice where the clinical care is good, but the office management is struggling.
Double-check your insurance EOBs against their invoices; billing errors appear to be a recurring issue.
✓ What Works Well
✗ Areas to Improve
The doctor was great, but the office staff is a nightmare.
I've been waiting months for a refund.
Great clinical care, but the admin side is very disorganized.