AdventHealth Centra Care Shawnee
11245 Shawnee Mission Pkwy, Shawnee, Kansas, 66203
Patients generally love the quick, friendly service and the empathetic care provided by the medical staff. Many appreciate the ease of booking appointments and the clean, welcoming environment. However, some users report significant frustration with long wait times, poor communication during delays, and occasional dismissive attitudes from specific providers. Billing transparency is a recurring pain point for those who feel overcharged. Overall, it is a go-to spot for many, but consistency in staff behavior remains a hurdle.
We analyze 77 public reviews for AdventHealth Centra Care Shawnee using our data models and filter out spam to highlight only authentic feedback.
Use the self-check-in kiosk to bypass the front desk line if you have an appointment.
✓ What Works Well
- Fast and efficient service
- Friendly and compassionate staff
- Easy online appointment scheduling
✗ Areas to Improve
- Inconsistent wait times
- Poor communication during delays
- Billing and insurance confusion
- Can I get a same-day appointment?
- Why was I billed for a service I didn't receive?
- Is the staff trained to handle pediatric patients?
Staff is super kind and helpful.
Wait times can be unpredictable even with an appointment.
Billing department needs to be more transparent.
- Category Health & Medical
- Neighborhood Shawnee
- City Shawnee
- State Kansas
- Postcode 66203
- Country United States
