AdventHealth Medical Group Family Medicine at Castle Pines
250 Max Dr, Suite 102, Castle Pines, Colorado, 80108
Patients frequently praise the thoroughness and kindness of Dr. Ashraf, often calling her the best doctor they have ever had. The office is generally seen as clean and efficient for routine visits. However, there is significant pushback regarding billing errors and the difficulty of reaching the office by phone. Some patients feel like just another number when dealing with the administrative side of the practice.
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✓ What Works Well
- Dr. Ashraf provides excellent, attentive care
- Clean and modern facility
- Easy online appointment scheduling
✗ Areas to Improve
- Frequent billing and coding issues
- Difficult to reach staff by phone
- Inconsistent follow-up on medication refills
- Why am I being charged for a wellness visit?
- How can I get a faster response for a prescription refill?
Dr. Ashraf is a gem, but the front office is a mess.
Great bang for the buck if you can avoid the billing headaches.
The clinical care is top-tier, but the admin side needs work.
- Category Health & Medical
- City Castle Pines
- State Colorado
- Postcode 80108
- Country United States
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