AdventHealth Medical Group Family Medicine at Woodlands
4344 Woodlands Blvd, Suite 260, Castle Rock, Colorado, 80104
Patients generally appreciate the attentive and compassionate care from providers like Dr. Jill and Dr. Winslow. Many feel they have finally found a medical home where they are treated as individuals rather than numbers. However, the office administration is a frequent source of frustration. Reports of long wait times for receptionists, billing errors, and difficulty reaching the office by phone are common themes that detract from the positive clinical experience.
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Double-check your billing codes before your visit to ensure your annual physical isn't accidentally coded as a diagnostic service.
✓ What Works Well
- Attentive and compassionate providers
- Easy online scheduling
- Thorough health assessments
✗ Areas to Improve
- Poor administrative responsiveness
- Billing and insurance coding errors
- Long wait times at the front desk
- Why was my annual checkup billed as a diagnostic visit?
- How can I reach the office by phone?
- Are the providers accepting new patients?
Great doctors, frustrating front office
Finally felt heard by a medical provider
Billing issues are a major headache
- Category Health & Medical
- City Castle Rock
- State Colorado
- Postcode 80104
- Country United States
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