15901 E Briarwood Cir, Suite 200, Aurora, Colorado, 80016
This clinic is highly regarded for its clinical care, with many patients praising the thoroughness and compassion of the providers. However, the administrative experience is frequently cited as a major pain point, with complaints about billing transparency, phone system issues, and occasional rudeness from front-desk staff. It is a practice where the medical care is excellent, but the administrative side often leaves patients feeling frustrated.
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Always clarify the billing code for your visit before you leave the office to avoid unexpected charges.
✓ What Works Well
✗ Areas to Improve
Dr. Kelly is the best doctor I've ever had.
The billing is a nightmare.
Great doctors, but the front desk is a headache.