AdventHealth Primary Care+ Sanford
4425 W 1st St, Sanford, Florida, 32771
Patients generally appreciate the care provided by the providers, noting their kindness and thoroughness. However, the administrative side is a major pain point, with many complaints about call centers, scheduling errors, and billing issues. It's a practice where the clinical care is good, but the admin side is frustrating.
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Always confirm your appointment the day before to avoid last-minute cancellations.
✓ What Works Well
- Providers are kind and thorough
- Clean and modern facility
- Convenient weekend hours
✗ Areas to Improve
- Call center is unhelpful
- Scheduling errors are common
- Billing disputes
- Why was my appointment cancelled without notice?
- How do I get my prior authorization submitted?
The doctors are great, but the admin is a mess.
I love the weekend hours.
Great care, just watch your billing.
- Category Health & Medical
- City Sanford
- State Florida
- Postcode 32771
- Country United States
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