32 Marcela Dr, C, Willits, California, 95490
Adventist Health Redwood Medical Clinic in Willits is generally praised for its professional and caring staff, with many patients feeling well-supported and heard. Providers like Dr. Petruncio and Dr. Charpentier are frequently mentioned for their knowledge and bedside manner. However, there is a recurring theme of frustration regarding the difficulty of reaching the office by phone and long wait times for appointments. Despite these administrative challenges, most patients are satisfied with the quality of care.
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If you have trouble reaching them by phone, try using their patient portal for non-urgent requests.
✓ What Works Well
✗ Areas to Improve
The staff makes you feel like the only patient.
Dr. Petruncio is warm and knowledgeable.
Great care, but phone communication needs improvement.