Health & Medical · Hospital

Advocate South Suburban Hospital

17800 Kedzie Ave, Hazel Crest, Illinois, 60429

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

This hospital receives highly polarized reviews. Many patients report extremely long wait times, rude and unprofessional staff, and poor communication in the emergency room. However, some patients have had positive experiences with specific nurses and doctors, particularly in the ICU and surgical units. It is a facility where the quality of care seems to depend heavily on the specific department and staff member you encounter.

Our Review Process
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Highest rating
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We analyze 80 public reviews for Advocate South Suburban Hospital using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 30/100
Pro Tip

If you have a non-life-threatening emergency, consider other hospitals in the area to avoid long wait times.

ER Wait Times: Very High
Staff Professionalism: Mixed
Pros & Cons

✓ What Works Well

  • Some excellent and compassionate nurses
  • Good surgical outcomes for some
  • Clean and modern facilities in some areas

✗ Areas to Improve

  • Extremely long ER wait times
  • Rude and unprofessional staff
  • Poor communication and administrative issues
Frequently Asked Questions
  • Why is the wait time so long?
  • How do I file a complaint?
  • Is the hospital understaffed?
User Feedback

The ER is a nightmare, but the ICU was great.

Some staff are amazing, others are rude.

I would avoid this hospital if possible.