163 Main St, Hackensack, New Jersey, 07601
This office has a polarized reputation. Many patients love the clinical work and the modern facility, but there are frequent, serious complaints about administrative incompetence, rude front-desk staff, and aggressive billing practices. It seems to be a high-quality clinical practice that is severely hampered by its front-office management.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written, itemized treatment plan and confirm insurance coverage before any work begins.
✓ What Works Well
✗ Areas to Improve
The dentists are great.
Front desk needs better training.
Billing is a nightmare.