Aesthetic Dental of Whitman
29 Temple St, Whitman, Massachusetts, 02382
Aesthetic Dental of Whitman has a polarized reputation. Many patients love the gentle care and the friendly nature of the hygienists and dentists. However, there is a significant number of complaints regarding rude front desk staff, billing errors, and aggressive treatment recommendations. It seems to be a practice where your experience depends heavily on which staff member you interact with.
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If you have a billing question, ask to speak with a manager immediately rather than relying on the front desk staff.
✓ What Works Well
- Gentle and compassionate care
- Friendly hygienists
- Clean and modern office
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing and insurance issues
- Inconsistent communication
- Why was I charged for this?
- Can I see a different hygienist?
The dentists are great, but the front office is a nightmare.
Be very careful with your billing statements.
Dr. Bonasera is excellent.
- Category Health & Medical
- City Whitman
- State Massachusetts
- Postcode 02382
- Country United States
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