Aesthetic Family Dentistry Of Bel Air
2012 S Tollgate Rd, # 110, Bel Air, Maryland, 21015
Patients generally love the clinical care provided by the dentists and hygienists, often describing them as gentle and thorough. However, there is a significant amount of negative feedback regarding the front office staff, specifically regarding scheduling delays and perceived rudeness. It is a practice where the clinical quality is high, but the administrative experience can be frustrating.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a specific hygienist you like, request them by name when booking your 6-month checkup.
✓ What Works Well
- Excellent clinical care
- Gentle and thorough hygienists
- Responsive to dental emergencies
✗ Areas to Improve
- Scheduling delays (long wait times for cleanings)
- Front office staff can be rude
- Billing communication issues
- Why are cleanings scheduled so far out?
- Is the staff friendly?
Dr. Barb is fantastic
Front desk needs better customer service
Great care for anxious patients
- Category Health & Medical
- City Bel Air
- State Maryland
- Postcode 21015
- Country United States
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