10538 Mission Gorge Rd, Suite 100, Santee, California, 92071
This urgent care is a mixed bag. Many patients appreciate the speed and professionalism of the medical staff, particularly when they are seen on time. However, there are frequent complaints about long wait times, poor communication in the lobby, and billing inconsistencies. Some patients feel like just a number, while others have had life-saving experiences.
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Even with an appointment, expect a potential wait; bring something to do and be prepared for delays.
✓ What Works Well
✗ Areas to Improve
Great care, but the wait is a drag.
Staff is nice, but the front office is disorganized.
Hit or miss depending on the day.