AffableCare Dental
4845 Transit Rd, Suite D, Depew, New York, 14043
This office is a polarizing one. Many patients love Dr. Noel and his clinical team, praising their skill and compassion. However, there is a loud chorus of complaints regarding the front office staff, billing transparency, and scheduling reliability. It seems to be a case of excellent clinical care hampered by poor administrative management.
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They offer sedation dentistry, which is a huge benefit for patients with severe dental phobia.
✓ What Works Well
- Skilled and compassionate dentist
- Sedation dentistry options
- Clean and modern office
✗ Areas to Improve
- Rude and argumentative front desk
- Frequent appointment cancellations
- Billing and insurance confusion
- Why was my appointment canceled?
- Do you accept my insurance?
Dr. Noel is great, but the staff is difficult
Scheduling is a major frustration
Great clinical care, poor customer service
- Category Health & Medical
- City Depew
- State New York
- Postcode 14043
- Country United States
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