Financial Services · Credit Union

Affinity Credit Union

1700 E Army Post Rd, Des Moines, Iowa, 50320

Google Maps Updated: 14 May 2026
Authenticity Score: 83/100
About

Affinity Credit Union is generally well-regarded for its friendly and helpful staff, especially in financial services and loan processing. Members appreciate the personal touch and the ease of doing business. While there are some complaints about communication and Saturday hours, the overall sentiment is very positive.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
17
Lowest

We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 85/100
Staff Helpfulness 90/100
Pro Tip

The loan officers are very helpful; reach out to them directly for the best service.

Auto loans
Business banking
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Helpful loan officers
  • Easy process

✗ Areas to Improve

  • Limited Saturday hours
  • Communication issues
  • Long wait times
Frequently Asked Questions
  • Are you open on Saturdays?
  • Can I get a loan?
User Feedback

Staff is like family

Great loan rates

Very helpful with business accounts

Location Details
Street: 1700 E Army Post Rd
Neighborhood: Des Moines
City: Des Moines
State: Iowa
Postcode: 50320
Country: United States
Location
1700 E Army Post Rd, Des Moines, IA 50320
Quick Info
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