1932 Wynnton Rd, Columbus, Georgia, 31999
Aflac's reviews are overwhelmingly negative, with many customers expressing deep frustration over claim denials, slow processing, and poor customer service. While a small minority of employees and long-term customers report positive experiences, the general sentiment is one of distrust and dissatisfaction, with many feeling the company makes it intentionally difficult to receive benefits.
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✓ What Works Well
✗ Areas to Improve
They take premiums but don't pay out.
The claim process is a wild goose chase.
Customer service is a joke.