Aiea Pearl City Dental Care
98-1256 Kaʻahumanu St, Suite E303, Pearl City, Hawaii, 96782
Aiea Pearl City Dental Care is generally praised for its professional clinical staff and modern facility. However, there are recurring complaints about the front desk and billing department, with some patients feeling treated poorly or experiencing issues with collections. The clinical work itself is highly rated.
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The office has recently renovated and expanded, offering a very modern environment.
✓ What Works Well
- Modern and clean facility
- Highly skilled dentists
- Thorough cleanings
✗ Areas to Improve
- Rude front desk staff
- Billing and collection issues
- Lack of empathy in administrative communication
- Are they accepting new patients?
- How do they handle billing disputes?
Clinical care is top-notch.
Front desk needs better customer service training.
Some patients feel the billing process is aggressive.
- Category Health & Medical
- City Pearl City
- State Hawaii
- Postcode 96782
- Country United States
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