Aiello Eye Institute
11551 S Fortuna Rd E, Yuma, Arizona, 85367
The Aiello Eye Institute is well-regarded for its medical expertise, with many patients praising the doctors' skills. However, the practice is plagued by significant administrative issues, including extremely long wait times, overbooking, and poor communication. Patients often feel like a number rather than a person, and the billing practices have caused frustration for many.
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Plan for a long wait and bring something to do; also, clarify all potential costs before your exam.
✓ What Works Well
- Knowledgeable and skilled doctors
- Good clinical outcomes
- Friendly and helpful staff (when not busy)
✗ Areas to Improve
- Extremely long wait times
- Overbooking of appointments
- Poor billing transparency
- Why is the wait so long?
- Are there hidden fees for prescriptions?
Great doctor, but the wait is ridiculous
Staff seems overwhelmed and rude
Billing practices are deceptive
- Category Health & Medical
- City Yuma
- State Arizona
- Postcode 85367
- Country United States
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