900 Trail Ridge Rd, Suite 300, Aiken, South Carolina, 29801
This office is extremely polarizing. While many patients love their individual doctors, the overall office experience is frequently described as a nightmare. Common complaints include impossible phone systems, long wait times, and rude or dismissive staff. It's a practice where the quality of the doctors is often overshadowed by the poor administrative experience.
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If you have an urgent issue, try to communicate directly with your doctor's nurse rather than the main office line.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office is a disaster.
Felt like a number, not a patient.
Great care, but the admin side is frustrating.