AIM Primary Care San Antonio - Walkers Way
1418 Walkers Way, Suite 101, San Antonio, Texas, 78216
This clinic is highly praised for its clinical care, with Dr. Gerineni receiving consistent accolades for her bedside manner and thoroughness. Patients feel heard and valued. However, administrative issues—specifically billing, phone responsiveness, and follow-up—are significant pain points for many. It is a clinic where the medical care is excellent, but the office management is a frequent source of frustration.
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Always request a copy of your lab results during your visit to avoid having to call the office later.
✓ What Works Well
- Excellent doctor-patient relationship
- Thorough and knowledgeable care
- Clean and organized facility
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance confusion
- Difficulty reaching the office
- Why am I being charged for lab results?
- How do I get my records?
Dr. G is amazing, but the office is a mess
Billing department is aggressive
Great care if you can get past the admin
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78216
- Country United States
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