1609 W Arlington Blvd, Suite 107, Greenville, North Carolina, 27834
This practice is generally well-regarded for its friendly staff and the gentle care provided by Dr. Lee. Many parents appreciate the patience shown to their children. However, there are recurring complaints about administrative issues, including rude front desk staff, billing confusion, and long wait times. It seems to be a practice where the clinical care is strong, but the front-office management needs significant improvement.
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If you have a billing question, try to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
✗ Areas to Improve
Dr. Lee is fantastic, but the front desk needs help.
They are great with my kids, but the admin side is a headache.
Good clinical care, but the front office is often unprofessional.