202 E 49th St, Hialeah, Florida, 33013
This institute is highly regarded for its surgical outcomes, with many patients reporting life-changing results from cataract and LASIK surgeries. However, the administrative side of the practice is a frequent source of complaint. Patients often report overcrowding, long wait times, and a front desk that can be rude or inefficient. It is a place where the medical expertise is strong, but the patient experience is often compromised by poor management.
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Try to schedule your appointment for the first slot of the day to avoid the worst of the overcrowding.
✓ What Works Well
✗ Areas to Improve
The surgery was perfect, but the office is a nightmare.
Great doctors, but the admin side needs work.
Worth the wait for the results.