2903 S Belt Hwy, St Joseph, Missouri, 64503
AIS is a mixed bag, with many clients praising their competitive rates and helpful staff, while others report significant issues with communication, billing, and unprofessional behavior. Agents like Kelly and Laura are often highlighted for their excellent service, but there are recurring complaints about rude staff and difficulty resolving billing errors. It is a spot-on choice for those looking for low rates, but clients should be prepared for potential service inconsistencies.
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✓ What Works Well
✗ Areas to Improve
Great rates, but service can be hit or miss.
The staff is very professional and helpful.
Great local agency that truly cares.