Ajay Patel, M.D.
10441 Lakewood Blvd E, Downey, California, 90241
Dr. Patel's office is highly regarded for its medical care, with many patients praising the effectiveness of injections and the compassion of the PAs. However, the administrative side is a major pain point, with frequent complaints about long hold times on the phone and difficulty scheduling. While the clinical outcomes are often positive, the front-office experience can be frustrating.
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✓ What Works Well
- Effective pain management treatments
- Compassionate and knowledgeable PAs
- Professional medical staff
✗ Areas to Improve
- Extremely long phone hold times
- Inconsistent administrative communication
- Difficulty with appointment scheduling
- How long is the wait for an epidural?
- Do you accept my insurance?
Great medical care, but the phones are a nightmare
Dr. Patel is gentle and thorough
Staff can be dismissive on the phone
- Category Health & Medical
- City Downey
- State California
- Postcode 90241
- Country United States
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