150 Mansfield Ave, Willimantic, Connecticut, 06226
Dr. Ajit Kokkat is generally praised for his medical competence and friendly demeanor during procedures. Many patients feel safe and well-cared for under his supervision. However, there are recurring complaints about the office staff's professionalism and communication, particularly regarding billing and appointment cancellations. While the clinical care is strong, the administrative experience is inconsistent.
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✓ What Works Well
✗ Areas to Improve
Dr. Kokkat is great, but the front desk is a mess.
He made my colonoscopy much easier than expected.
Great doctor, but the billing department is frustrating.