985 FL-436, Casselberry, Florida, 32707
Dr. Balasubramanian is widely praised for her compassionate, thorough, and patient-centered care. Many patients feel heard and valued, noting that she takes the time to explain medical issues clearly. However, there are consistent complaints about the front desk staff being rude and unprofessional, which significantly impacts the overall patient experience for some.
We analyze 66 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The clinical care is excellent, but be prepared for potential friction with the front desk staff.
✓ What Works Well
✗ Areas to Improve
Dr. Bala is an excellent doctor.
The front desk staff needs better training.
I feel well cared for at this office.