Akumin
Health & Medical · Imaging & Radiology

Akumin

1555 Saxon Blvd, Ste 401, Deltona, Florida, 32725

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

Patients are split here. Many love the technicians, who are described as kind, gentle, and professional. However, the scheduling and billing departments are a major source of frustration. Long hold times, lost referrals, and surprise bills are common complaints. If you get past the admin hurdles, the actual imaging experience is usually good.

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We analyze 72 public reviews for Akumin using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

If you have a referral, call your doctor's office to confirm they sent it, then call Akumin to verify receipt before your appointment day.

Tech Quality: Excellent
Admin Support: Poor
Pros & Cons

✓ What Works Well

  • Kind and professional technicians
  • Clean facility
  • Quick in-person service

✗ Areas to Improve

  • Difficult scheduling process
  • Billing errors and surprise charges
  • Long phone wait times
Frequently Asked Questions
  • Why can't I get a human on the phone?
  • Did you receive my doctor's referral?
  • Why am I getting a bill months later?
User Feedback

The techs are angels, but the office staff needs a serious overhaul.

Great imaging, but don't expect an easy time booking.

Billing is a nightmare.