A&L Motor Sales
3780 William Penn Hwy, Monroeville, Pennsylvania, 15146
A&L Motor Sales is generally well-regarded for its sales experience, with many customers praising the professional and helpful staff. However, the service department receives frequent criticism for poor communication, long wait times, and high costs. It seems to be a dealership where the sales process is smooth, but the post-purchase support can be a significant source of frustration for many owners.
We analyze 77 public reviews for A&L Motor Sales using our data models and filter out spam to highlight only authentic feedback.
Ask for Jeff or Andy in sales; they are frequently cited as the most helpful staff members.
✓ What Works Well
- Professional and helpful sales staff
- Smooth buying process
- Good selection of luxury vehicles
✗ Areas to Improve
- Poor service department communication
- High service costs
- Long wait times for service
- Do you offer loaner vehicles?
- How long for a standard service?
- Can you source specific parts?
Jeff made the buying process easy.
Service department is impossible to reach.
They didn't honor their promises after the sale.
- Category Automobile
- City Monroeville
- State Pennsylvania
- Postcode 15146
- Country United States
