Alabama Urgent Care & Specialty Clinic
1908 Cherokee Ave SW, Cullman, Alabama, 35055
Alabama Urgent Care & Specialty Clinic is a practice with a very mixed reputation. Many patients love their doctors, particularly Dr. Thomas and Paula Creel, for their compassionate and thorough care. However, the practice is frequently criticized for long wait times, poor communication, and a difficult-to-reach call center. It is a place where the clinical care is often excellent, but the administrative experience can be a major source of stress.
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Try to schedule your appointments for the first slot of the day to minimize wait times.
✓ What Works Well
- Compassionate and thorough doctors
- Friendly and helpful nursing staff
- Clean and professional facility
✗ Areas to Improve
- Extremely long wait times
- Difficult to reach by phone
- Inconsistent administrative communication
- Why is it so hard to get an appointment?
- How do I get a timely response from the office?
The doctors are great, but the wait times are horrendous.
I love my doctor, but the office staff is a nightmare.
Great care if you can actually get an appointment.
- Category Health & Medical
- City Cullman
- State Alabama
- Postcode 35055
- Country United States
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