Alabama Urology & Robotics PC
1210 14th Ave SE, Decatur, Alabama, 35601
Patients generally speak very highly of Dr. Ananyev, noting his bedside manner and surgical skill. The staff is often described as friendly and efficient. However, there are recurring complaints about the phone system and some frustration regarding extra fees for prior authorizations, which some patients find unethical.
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✓ What Works Well
- Excellent bedside manner
- Skilled surgical care
- Efficient office visits
✗ Areas to Improve
- Difficult to reach by phone
- Extra fees for prior authorizations
- Inconsistent follow-up
- Why are there extra fees for insurance paperwork?
- How can I get a call back from the office?
Dr. Ananyev is a fantastic doctor.
The phone system is a major frustration.
Great care, but watch out for hidden fees.
- Category Health & Medical
- City Decatur
- State Alabama
- Postcode 35601
- Country United States
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