Alamo Insurance & Financial Services, Inc.
119 W Rollins Rd, Round Lake Beach, Illinois, 60073
Customer experience at this agency is highly polarized. While many clients appreciate the competitive pricing and friendly service from specific agents, a significant number of reviews highlight unprofessional behavior, poor communication, and difficulty resolving billing issues. The inconsistency between locations and staff members is a recurring theme.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have issues at the Round Lake location, try contacting the Waukegan office for better responsiveness.
✓ What Works Well
- Competitive pricing
- Some very helpful agents
- Convenient location
✗ Areas to Improve
- Rude and unprofessional staff
- Poor communication/callback issues
- Billing discrepancies
- Why is my bill changing?
- Can I get a callback regarding my policy?
Great prices if you get the right agent.
Avoid the Round Lake location if possible.
Inconsistent service quality.
- Category Financial Services
- City Round Lake Beach
- State Illinois
- Postcode 60073
- Country United States
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