Alamo Insurance & Financial Services, Inc.
Financial Services · Insurance Agency

Alamo Insurance & Financial Services, Inc.

119 W Rollins Rd, Round Lake Beach, Illinois, 60073

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

Customer experience at this agency is highly polarized. While many clients appreciate the competitive pricing and friendly service from specific agents, a significant number of reviews highlight unprofessional behavior, poor communication, and difficulty resolving billing issues. The inconsistency between locations and staff members is a recurring theme.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
15
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 60/100
Staff Helpfulness 65/100
Pro Tip

If you have issues at the Round Lake location, try contacting the Waukegan office for better responsiveness.

Mixed service quality
Competitive rates
Pros & Cons

✓ What Works Well

  • Competitive pricing
  • Some very helpful agents
  • Convenient location

✗ Areas to Improve

  • Rude and unprofessional staff
  • Poor communication/callback issues
  • Billing discrepancies
Frequently Asked Questions
  • Why is my bill changing?
  • Can I get a callback regarding my policy?
User Feedback

Great prices if you get the right agent.

Avoid the Round Lake location if possible.

Inconsistent service quality.

Location Details
Street: 119 W Rollins Rd
Neighborhood: Round Lake Beach
State: Illinois
Postcode: 60073
Country: United States
Location
119 W Rollins Rd, Round Lake Beach, IL 60073
Quick Info
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