Health & Medical · General Dentistry

Alan R Heap, DMD

2295 S Hiawassee Rd, Suite 216, Orlando, Florida, 32835

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This office has a long history, but recent reviews suggest a decline in quality and professionalism. While some long-time patients still love the care, many recent reviews highlight issues with staff turnover, unprofessional behavior, and poor scheduling. It seems the practice is struggling to maintain the high standards it once had.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
18
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 40/100
Pro Tip

If you have a preferred hygienist, ask for them specifically when booking.

Long-standing practice
Family-oriented
Pros & Cons

✓ What Works Well

  • Some long-time staff are excellent
  • Good for routine care if you get the right provider
  • Convenient location

✗ Areas to Improve

  • High staff turnover
  • Unprofessional behavior from some providers
  • Scheduling and billing issues
Frequently Asked Questions
  • Is this office still good?
  • Why is it so hard to get an appointment?
User Feedback

I've been coming here for 20 years, but it's not the same.

The new staff is unprofessional.

I'm looking for a new dentist.

Location Details
Street: 2295 S Hiawassee Rd, Suite 216
Neighborhood: Metro West
City: Orlando
State: Florida
Postcode: 32835
Country: United States
Location
2295 S Hiawassee Rd Suite 216, Orlando, FL 32835
Quick Info
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