1785 US-9, Suite 201, Clifton Park, New York, 12065
Patients generally appreciate the medical care provided by the doctors and PAs, noting their professionalism and thoroughness. However, the administrative side of the practice, particularly phone communication and scheduling, is a major source of frustration for many. Long wait times and difficulty reaching the office are common complaints.
Try to use the online portal for scheduling or questions, as phone lines can be extremely busy.
✓ What Works Well
✗ Areas to Improve
Doctors are great
Phone system is terrible
Wait times are unacceptable