Albany Urology Clinic
2400 Osler Ct, Albany, Georgia, 31707
Dr. Ajib and the team at Albany Urology are generally well-regarded for their clinical expertise and professional bedside manner. Patients appreciate the efficiency and the clear communication provided by the doctors. However, there are notable complaints regarding billing practices and administrative responsiveness, which can detract from the overall patient experience for some.
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If you have a billing question, try to resolve it in person rather than over the phone, as the automated systems can be difficult.
✓ What Works Well
- Highly professional and knowledgeable doctors
- Efficient and clean facility
- Clear communication of treatment plans
✗ Areas to Improve
- Billing and administrative issues
- Occasional lack of compassion in admin staff
- Difficulty with post-surgical communication
- Is the billing department easy to work with?
- Are spouses allowed in the exam room?
- How long is the wait for surgery?
Dr. Ajib is a doctor you can trust.
The clinical care is great, but the billing office is a sham.
They get you in and out quickly.
- Category Health & Medical
- City Albany
- State Georgia
- Postcode 31707
- Country United States
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