260 Middle Country Rd, Suite 102, Smithtown, New York, 11787
Patients generally love Dr. Marcantonio for his compassionate and thorough approach to eye care. While the doctor himself is highly regarded, the office experience is often marred by long wait times and inconsistent front desk service. Many feel the office is overbooked, leading to a rushed feeling despite the doctor's personal attention. Overall, the clinical care is spot on, but the administrative side needs work.
Try to book the first appointment of the day to avoid the inevitable afternoon backlog.
✓ What Works Well
✗ Areas to Improve
Dr. Marcantonio is worth the wait
Front desk needs better training
Clinical care is excellent