Alberto Yu Wong, MD
63 Pleasant St, Watertown, Massachusetts, 02472
Patients consistently praise Dr. Yu Wong for his thoroughness, genuine care, and long-term commitment to their health. Many have been with him for decades, noting he treats them like family. While the medical care is top-tier, some patients report frustration with administrative hurdles, specifically regarding appointment rescheduling and staff responsiveness. Overall, the clinical experience is seen as the gold standard.
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Patients suggest using the patient portal for non-urgent communication to bypass phone wait times.
✓ What Works Well
- Exceptional bedside manner
- Thorough diagnostic approach
- Long-term patient loyalty
✗ Areas to Improve
- Difficult appointment rescheduling
- Occasional administrative rudeness
- Long wait times for new patients
- How long is the wait for a new patient appointment?
- Is the office staff responsive to portal messages?
Dr. Wong is a true gem who listens.
The front desk can be dismissive at times.
Medical care is spot on and worth the wait.
- Category Health & Medical
- City Watertown
- State Massachusetts
- Postcode 02472
- Country United States
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