550 S Mesa Hills Dr, C-3, El Paso, Texas, 79912
Dr. Alejandro Ovalle is widely respected for his medical knowledge and compassionate bedside manner. However, the practice is plagued by severe administrative issues, including long wait times, poor phone communication, and billing errors. Many patients feel that the staff does not respect their time or concerns, leading to significant frustration.
We analyze 74 (Most relevant, Newest, Highest rating, Lowest rating) reviews from every angle to find the real story so you know exactly what to expect. We use expertise and Artificial Intelligence to analyze these reviews and detect spam and real comments.
If you have a billing issue, try to resolve it in person rather than over the phone.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the office staff is a nightmare
Felt disrespected by the front desk
Excellent care, but be prepared to wait