Financial Services · Insurance Agency

Alex Serra - State Farm Insurance Agent

1113 SE 9th Ave, Albany, Oregon, 97322

Google Maps Updated: 14 May 2026
Authenticity Score: 86/100
About

The agency is highly regarded for its responsiveness and personalized service. Clients feel valued and appreciate the team's ability to handle complex needs efficiently. While most experiences are excellent, there are rare reports of underwriting issues, but the overall sentiment is very positive, with many clients recommending them to family and friends.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
19
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 88/100
Staff Helpfulness 92/100
Pro Tip

Maintain open communication with your agent regarding any changes in your property or vehicle status.

Fast claim handling
Personalized policy advice
Pros & Cons

✓ What Works Well

  • Responsive team
  • Personalized service
  • Competitive rates

✗ Areas to Improve

  • Occasional underwriting issues
  • Billing confusion
Frequently Asked Questions
  • Can you help with ATV insurance?
  • How do I file a claim?
User Feedback

Staff is amazing

They treat you like a friend

Very fast and efficient

Location Details
Street: 1113 SE 9th Ave
Neighborhood: Albany
City: Albany
State: Oregon
Postcode: 97322
Country: United States
Location
1113 SE 9th Ave, Albany, OR 97322
Quick Info
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