Alexandria Dental Smiles
7686 Richmond Hwy, Ste 201A, Alexandria, Virginia, 22306
Patients generally love Dr. Lopez and the clinical care provided, often highlighting her gentle touch and professional demeanor. However, the front desk staff frequently draws criticism for being rude, dismissive, and unhelpful with scheduling or billing. While the clinical side is top-notch, the administrative hurdles leave many feeling frustrated. It is a mixed bag where the dentist shines but the office management often drops the ball.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request Dr. Lopez specifically; patients report better experiences when avoiding the front desk drama.
✓ What Works Well
- Dr. Lopez is highly skilled and gentle
- Modern, clean, and comfortable office environment
- Great with children and nervous patients
✗ Areas to Improve
- Front desk staff can be rude and unprofessional
- Inconsistent billing and insurance communication
- Long wait times for appointments
- Do you accept my insurance?
- Can I get an emergency appointment?
Clinical care is spot on
Front desk needs a serious attitude check
Great bang for the buck if you can get past the reception
- Category Health & Medical
- City Alexandria
- State Virginia
- Postcode 22306
- Country United States
readers daily.