3223 Duke St, Suite A, Alexandria, Virginia, 22314
Dr. Lopez is widely praised for his ability to handle children with patience and skill, making dental visits a positive experience for kids. The office is well-equipped for children. However, the front desk staff, particularly regarding scheduling and communication, is a major pain point for many parents, leading to significant dissatisfaction.
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The clinical care is worth the visit, but be prepared for potential friction with the administrative team.
✓ What Works Well
✗ Areas to Improve
Dr. Lopez is a gem, but the front office is a nightmare.
My kids love the dentist, but I hate calling them.
Great clinical care, terrible customer service.