Algone DFW Interventional Pain
5860 Collin McKinney Pkwy, Suite 604, McKinney, Texas, 75070
The practice is highly polarized. While many patients praise Dr. Musa for his clinical expertise and bedside manner, there are significant and recurring complaints about administrative issues, including poor communication, difficulty reaching the office, and billing discrepancies. It is a practice where the clinical care is often excellent, but the administrative experience can be very frustrating.
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If you have a busy schedule, be prepared for significant wait times and consider booking the first appointment of the day.
✓ What Works Well
- Highly knowledgeable doctor
- Effective pain management plans
- Strong patient-doctor relationship
✗ Areas to Improve
- Poor administrative communication
- Difficulty reaching the office by phone
- Billing and insurance issues
- Why is it so hard to reach the office?
- Is the office transparent about billing?
Dr. Musa is a fantastic doctor.
Great care, but the office staff is a nightmare.
He really takes the time to listen.
- Category Health & Medical
- City McKinney
- State Texas
- Postcode 75070
- Country United States
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