Professional Services · Insurance Agency

Alice Kwon - State Farm Insurance Agent

3454 Ellicott Center Dr, Ste 106, Ellicott City, Maryland, 21043

Google Maps Updated: 14 May 2026
Authenticity Score: 90/100
About

Clients generally praise the agency for its professional, responsive, and helpful team. Many highlight the ease of switching policies and the competitive rates offered. While most feedback is positive, a few users noted issues with billing communication and occasional dissatisfaction with specific agents.

Our Review Process
20
Most Relevant
20
Newest
20
Highest
16
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 88/100
Communication 85/100
Pro Tip

Ask for Tu Tran for a highly professional and informative experience.

Fast response times
Strong bundling options
Pros & Cons

✓ What Works Well

  • Professional and responsive staff
  • Competitive rates and bundling
  • Easy switching process

✗ Areas to Improve

  • Billing communication issues
  • Occasional dissatisfaction with agents
  • Rising premiums
Frequently Asked Questions
  • How can I bundle my home and auto insurance?
  • Why did my premium increase?
User Feedback

Tu Tran is the best agent I've worked with.

The team is very diligent and caring.

Billing issues need to be resolved faster.

Location Details
Street: 3454 Ellicott Center Dr, Ste 106
Neighborhood: Ellicott City
State: Maryland
Postcode: 21043
Country: United States
Location
3454 Ellicott Center Dr Ste 106, Ellicott City, MD 21043
Quick Info
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