Alicia M. Hernandez, MD
301 Seton Pkwy, Suite 400, Round Rock, Texas, 78665
Dr. Hernandez is highly regarded for her warmth, knowledge, and ability to make patients feel comfortable. While the medical care is consistently praised, the front office staff often receives negative feedback for being unfriendly or unhelpful.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Don't let the front desk experience deter you; the doctor's care is worth the initial hassle.
✓ What Works Well
- Warm bedside manner
- Knowledgeable
- Comfortable environment
✗ Areas to Improve
- Unfriendly front desk
- Scheduling errors
- Poor phone communication
- Is she accepting new patients?
- How do I reach the office staff?
She is a positive light.
The front desk needs training.
Dr. Hernandez is brilliant.
- Category Health & Medical
- City Round Rock
- State Texas
- Postcode 78665
- Country United States
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