9456 W Irving Park Rd, Schiller Park, Illinois, 60176
Align Dentistry receives mixed feedback. Many long-term patients praise Dr. Chen for his attention to detail and the friendly, professional staff. However, there are serious allegations regarding billing transparency, high-pressure sales, and poor communication. While some find the office clean and efficient, others feel the practice prioritizes profit over patient care.
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Always request a written estimate and verify insurance coverage independently before starting any major work.
✓ What Works Well
✗ Areas to Improve
Dr. Chen is a perfectionist, love the work.
Felt like a scam, they pushed for expensive add-ons.
Great service, but the billing department is a headache.