All About Eyes - Peoria
5116 N Big Hollow Rd, Suite 103, Peoria, Illinois, 61615
Patients generally love the thoroughness of the doctors and the ease of scheduling. The staff is often described as friendly and professional, making the eye exam process a breeze. However, some folks have had frustrating experiences with billing, insurance communication, and occasional rudeness from specific staff members. Overall, it is a solid spot for vision needs if you catch the right team.
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Ask for a breakdown of insurance coverage before finalizing your frame selection to avoid surprise costs.
✓ What Works Well
- Easy appointment scheduling
- Thorough and professional doctors
- Good selection of frames
✗ Areas to Improve
- Inconsistent customer service
- Billing and insurance confusion
- Long wait times for glasses
- Does insurance cover the full cost of exams?
- How long does it take to get new glasses?
The doctors are spot on with their exams.
Some staff members can be quite rude.
Great bang for the buck with insurance.
- Category Health & Medical
- City Peoria
- State Illinois
- Postcode 61615
- Country United States
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