90 E William St, Delaware, Ohio, 43015
This practice is widely praised for its compassionate and patient-centered approach. Patients frequently mention that Dr. Hickman and Dr. Pedrick are excellent listeners who treat them like people rather than just numbers. While the clinical care is top-notch, some users have noted occasional difficulties with phone responsiveness and scheduling follow-ups. Overall, it is a spot-on choice for families seeking a dedicated primary care team.
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Patients recommend calling early in the morning to bypass the busy phone lines for scheduling.
✓ What Works Well
✗ Areas to Improve
They treat you like a valued human, not a number.
Dr. Pedrick is a great listener and very thorough.
Getting through on the phone can be a real headache.