357 Prospect Ave, Hackensack, New Jersey, 07601
This group receives high praise for its compassionate and thorough providers, with many patients feeling like family. The clinical staff is frequently highlighted for their professionalism and warmth. However, there are recurring complaints about billing errors and administrative follow-through, particularly with insurance authorizations. While the medical care is top-tier, the back-office operations can be a source of stress for patients.
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Always double-check your CPT codes for annual physicals to avoid unexpected bills.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the billing department is a mess.
I feel truly cared for by the medical staff.
Great care, but keep a close eye on your statements.