9010 Lorton Station Blvd, Lorton, Virginia, 22079
Dr. Caplan and the team at ALL Pediatrics are highly praised for their thorough, compassionate care and ability to build long-term relationships with families. Most parents feel their children are in excellent hands. However, there are recurring complaints about administrative issues, including difficulty reaching the office, billing errors, and rigid scheduling policies.
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If you have billing questions, try to resolve them in person rather than over the phone.
✓ What Works Well
✗ Areas to Improve
Dr. Caplan is the best, but the office staff can be difficult.
Great medical care, but the billing department is a mess.
We love the doctors, but scheduling is a headache.