AllCare Primary & Immediate Care
4167 Merchant Plaza, Woodbridge, Virginia, 22192
AllCare Primary & Immediate Care is a polarizing practice. Many patients appreciate the convenience and the quality of care provided by specific doctors and nurse practitioners. However, there is a strong undercurrent of dissatisfaction regarding recent management changes, outsourced call centers, and billing issues. Patients often feel that the practice has become less personal and more focused on profit, leading to a decline in the overall patient experience.
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If you have a billing issue, document every call and request a supervisor immediately.
✓ What Works Well
- Convenient same-day appointments
- Some highly attentive and caring providers
- Clean and well-kept facility
✗ Areas to Improve
- Poor administrative communication
- Outsourced call center issues
- Billing transparency and errors
- Why can't I reach the office directly?
- Why am I being billed for this?
Used to be great, now it's just okay.
The doctors are good, but the system is broken.
Billing is a nightmare.
- Category Health & Medical
- City Woodbridge
- State Virginia
- Postcode 22192
- Country United States
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