AllCare Primary & Immediate Care
8175 Westside Blvd, Fulton, Maryland, 20759
AllCare is a polarizing facility. Many patients appreciate the care provided by specific doctors like Dr. Punnoose and Dr. Oo, citing their compassion and thoroughness. However, there are significant and recurring complaints about administrative disorganization, difficulty scheduling appointments, and poor customer service from the front desk. The confusion regarding whether they are an 'urgent care' or 'immediate care' facility is a major point of frustration.
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Call ahead to confirm if they are accepting walk-ins, as policies seem to change.
✓ What Works Well
- Compassionate and thorough doctors
- Convenient location
- Good telehealth options
✗ Areas to Improve
- Poor administrative communication
- Confusing scheduling system
- Inconsistent customer service
- Are they an urgent care or not?
- Why is it so hard to get an appointment?
The doctors are great, but the office is a headache.
I felt dismissed and unheard during a vulnerable time.
Great care, but don't expect a call back.
- Category Health & Medical
- City Fulton
- State Maryland
- Postcode 20759
- Country United States
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